Duties and Responsibilities
· Be available to provide students with information on local area and your experience of studying at UAL.
· To provide support to committee members in the form of social media posting, article writing, event delivery and administration tasks.
· To have knowledge of Microsoft Office, Adobe and other administration systems.
· To be welcoming and approachable to both students and staff
· To have a passion for events and enhancing the student experience.
· To be committed to ensuring EDI is a part of all events and campaigns delivered within your halls.
· To be flexible with your working hours
· To be an enthusiastic and passionate individual in the team
· To be always a ‘grafter’ and work to the best of your ability
· To be clearly identifiable to students and other staff whilst on duty wearing correct uniform.
· Follow the hall site incident reporting procedure to report any accidents.
· To report or escalate issues to the relevant management team.
· To be responsible for answering emergency calls via phone system AirCall.
· To be responsible for answering queries via email / social media inbox monitoring.
· To attend regular meetings with the Student Experience Team.
· To always maintain the highest standards of confidentiality within Accommodation Services and to deal with difficult situations in a sensitive manner and ensure the University policies concerning Equal Opportunities are upheld within university accommodation.
· To perform such duties consistent with your role as may from time to time be assigned to you anywhere within the University.
· To undertake health and safety duties and responsibilities appropriate to the role
· To make full use of all information and communication technologies in adherence to data protection policies to meet the requirements of the role and to promote organisational effectiveness.
· To conduct all financial matters associated with the role in accordance with the University’s policies and procedures, as laid down in the Financial Regulations
We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.