CRM Project Officer

We are looking for a Customer Relationship Manager (CRM) Project Officer to work on a fixed-term project, gathering data from across UAL and creating a database of academic contacts. The CRM Project Officer will report to the Head of Operations and will be part of the Social Purpose Group, which is a friendly and supportive team.

You will use your excellent communication and relationship building skills, working across UAL’s six colleges to gather information from senior academic staff. Taking the lead on this project, you will rationalise the data and create a database of contacts to be handed over to the Communications and Brand team at the end of the project.

You will be based in High Holborn but it is likely that you will need need to travel to our six colleges across London.

·      Substantial experience in a project role/s

·      Proficiency with MS Office Suite and with databases

·      Excellent written and oral communication skills.

·      Experience of stakeholder management and confidence in building relationships with senior staff.

·      Good problem-solving and troubleshooting skills

·      Able to take direction and to work both collaboratively and autonomously