Luxury Sales Consultant

The applicant MUST HAVE luxury sales experience and exceptional customer service skills

Specific Roles and Responsibilities include: 

• Demonstrate excellent communication skills and knowledge of the company's product and collections’ inspirations and stories. 
  
  

• Confident in styling and advising customers to deliver luxurious shopping experience. 

• Develop loyalty and connections with our customers by building relationships through a 1-2-1 personal shopper style approach to sales including omnichannel way of thinking and selling. 

• Have an awareness of current brand marketing campaigns, social media and emailers, new launches and promotions. 

• To deal effectively and proactively with all customer enquiries. 

• Feedback to manager on current trade and share any customer feedback. 

• Ensure a knowledge of company's omni-channel monthly sales targets. 

• Support the team to maintain the highest standards of housekeeping, hospitality, visual merchandising within the store. Alongside following all stock management procedures. 

• To be conversant with selling systems and Company administration procedures. 

• Experience within a luxury retail environment, ideally Jewellery sales experience
  
  

• Proven selling skills and working against targets 

• A great communicator and passion for delivering exceptional customer service 

• Eager to learn and build on your retail and product knowledge 

• Be articulate with a good command of both spoken and written English 

• A flexible team player who is always ready to go the extra mile.