Immigration Compliance Administrator

This post will be the primary point of contact for immigration compliance matters offering guidance to students, colleagues and administrative support to AE Immigration Compliance team. Training will be provided to all aspects of the role.

• To provide support and guidance to colleagues across Academic Enterprise including UAL Short Courses and AE International on matters relating to immigration compliance;
• To be responsible for daily immigration compliance tasks including issuing visa letters to short course students, contact short course students with instructions on how to request for visa letters, send reminder emails to students who will be starting their short courses to send us their immigration documents;
• To monitor short courses immigration compliance shared inbox and respond to emails in a timely manner;
• To use student record system Administrate to update records of short course students who sent their immigration documents;
• To use Validate ID document reader to upload copies of immigration documents;
• To act as point of contact for support / queries for colleagues when using passport scanners;
• To update absence tracking document with the details of students whose immigration documents were not checked, follow up with the colleagues and undertake further actions;
• To generate regular reports from student record system Administrate and passport scanning system Validate to ensure passport scanning data and the integrity of individual student record relating to immigration checks.

We are looking for someone with experience of administration and excellent customer service skills, who is capable of working without direct supervision and who enjoys communicating effectively with people from different cultures. You are confident IT user, particularly Excel, Outlook and other MS Office Systems.