Private View Ambassador

Job Description

The MA Showcase Event Ambassadors will play a key role in creating a positive and welcoming experience for guests at UAL’s 2024 MA Showcase. Ambassadors will greet and assist guests, check and scan tickets, oversee exhibition spaces, serve drinks, and provide directions throughout the venue. Successful candidates will be warm, approachable, and adaptable, capable of handling busy event environments while promoting a professional and welcoming atmosphere.

You will need to arrive promptly at Millbank Tower at 5PM (next to Tate Britain) to receive a briefing and induction.

Key Responsibilities

Greeting/Assistance

Welcome all guests and ensure they feel comfortable and informed

Direct guests to specific areas and answer general questions about the event, artists, and UAL

Ticketing

Check and scan tickets using Eventbrite

Resolve minor ticketing issues and escalate any significant issues to a member of the Millbank Tower space team

Exhibition Space Invigilation

Monitor the exhibition space to ensure the safety and security of artwork and installations, switching artworks on/off as necessary

Venue Navigation

Be familiar with the event layout, key facilities, and emergency exits

Direct guests to event areas, toilets, exits, and other points of interest

Bar Services

- Serve drinks at the bar in a friendly and professional manner

- Ensure the bar area remains clean, stocked, and organized

Health and Safety

Be mindful of building safety protocols and emergency exits

Escalate any health, safety, or security concerns to the Millbank Tower UAL team as required

UAL Representation

Serve as an enthusiastic and professional ambassador for UAL

Reflect UAL’s values in interactions with guests

Personal Specification

Successful candidates will be warm, approachable, and adaptable, capable of handling busy event environments while promoting a professional and welcoming atmosphere.
- Friendly, approachable, and able to create a positive guest experience
- Ability to maintain composure in a busy environment
- Excellent interpersonal skills
- Diligence in ticket scanning, guest direction, and adherence to safety procedures.
- Ability to recognise when to escalate concerns and support guests or team members

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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Job Description

Personal Specification

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