CSM Shows Ushers - 17th June

Event Assistant – CSM Shows 

Job Description 

At Central Saint Martins (CSM) we believe that the diversity of our staff and student community is fundamental to creative thinking and innovation in the arts. We are committed to creating diverse and inclusive environments where we can express ourselves freely. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility. 

This role within the core Events team at CSM, supports a busy event programme over the summer term, featuring lectures, exhibitions, private views, performances and more. We welcome thousands of external guests a throughout the season alongside running the student bar and reception. There is never a quiet day at CSM, especially May through to July! 

When on duty during any graduate related event, you will be responsible at any given time for: 

• Welcoming, engaging, and directing guests with relevant information associated to the college and events taking place at that time 

• Maintaining a positive friendly attitude to all guests, team members, staff and students. 

• Providing relevant information on the activity, exhibition or show taking place 

• Assisting access needs guests to and from the venue 

• Directing guests to relevant facilities which you will have familiarised yourself with ahead of time 

• Ensuring all access routes to and from the venue are always kept clear and report anything impeding access and egress to Duty Manager 

• Directing and supporting guests in the event of an evacuation in coordination with the Duty Manager 

• Supporting other members of the team with procedures for running an event or the bar under the direction of the Duty Manager 

• Support Q&As and roundtables 

• Seat latecomers in a discrete manner to avoid disturbing the running of events 

• Scanning tickets or managing guest lists for events 

• Serving drinks to guests 

• Checking IDs for anyone who appears under the age of 25 years of age 

• Money handling 

• Collecting and washing glasses 

• The dress code is all black and formal such as black shirt, trousers, and smart comfortable shoes. It might get quite warm, so light, cool layers and a bottle of water are essential. 

Training: 

• Full training will be provided 

• You will be expected to keep up to date with current procedures and to attend training sessions or meetings with the Operations Manager when requested (plenty of notice will be given for this) 

RAMS: 
Event staff to be briefed by Duty Manager on any hazards or explicit content 

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.