Assistant Manager - Luxury Retail

An exciting opportunity has arisen for an experienced and driven Assistant Manager to join a premium fashion retailer in Central London. This role is ideal for someone with strong leadership and organisational skills, passionate about delivering exceptional customer experiences in a high-end retail environment.

The Assistant Manager will play a key role in supporting the Store Manager and driving the store's success—ensuring sales targets are met, managing a high-performing team, and maintaining operational excellence.

Key Responsibilities:

• Drive store performance by ensuring the sales team meets individual and collective sales targets

• Hire, train, and develop new Sales Assistants

• Assist in daily planning and strategy development to support the store's growth

• Supervise and motivate the sales team to deliver outstanding customer service

• Manage in-store deliveries and ensure stock is handled efficiently

• Oversee customer interactions in-store, via email, and over the phone, ensuring all needs are met with professionalism

• Serve as a key liaison between Head Office and the store team

• Uphold and represent the brand ethos and set a positive example for the team
  

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.