Hours Per Week:
14
Suitable for:
Students/Alumni
Can this job be completed remotely?
Yes
Location
London College of Fashion, East Bank
Display Salary
£22.44 p/h (including holiday pay)
Vacancy Type
Temp
Start Date
15 Sep 2025
End Date
15 Mar 2026
 

Job Description

The Research and Knowledge Exchange [RKE] Department at the London College of Fashion provides a range of support for staff who are active in all aspects of RKE activities, including the PhD cohort of the college. 

The administrator will contribute to a positive, enthusiastic, and professional team, especially in all activities related to research-led work, internally and external to the college and university. 

The role will support delivery of college research activity as determined by the Research Team Manager, and work with them directly on a day-to-day basis and, as appropriate, other team members to provide support when necessary.

The role will also be interacting with a wide group of other creative administrators, practitioners, and external organisations, and developing positive relationships for students and researchers. 

The position will work flexibly as a member of the research team, providing administrative and information support to the team, primarily within a finance context.

They will be required to build and manage working relationships with the various finance teams throughout UAL, especially the LCF Finance team, the Expenses & Credit Card team, the Accounts Payable team, the IR35 Assessment Team, as well as the Insurance Team. The postholder will be able to work independently and escalate matters to the Research Team Manager where necessary in a timely manner.

They will work with all staff, PhD students, and the community associated with the College Research Department, the Cultural Programming team (including showcasing, staging, and curating research events, communications team, and the UAL RMA (Research Management Administration) teams. 

 

  1. Finance support: the postholder will play a central role in assisting researchers and PhD students with processing payments that enable academic research activities. Adhering to UAL’s policies and procedures, they will be able to offer informed guidance to stakeholders at all levels, ensuring interactions are both courteous and professional. All financial data will be accurately recorded across databases, requiring a meticulous attention to detail as well as prompt execution of tasks.
  2. PhD Student and supervisor support: the successful candidate will provide first point of service, time-sensitive responsive administrative support to the LCF PhD community (students and supervisors) in the college and liaise with UAL’s research management administration to ensure quality student experience.
  3. Professional service: the position provides a quality and time-sensitive customer-focused service to both internal and external lcf, UAL staff and students, as well as visitors. Internal to the department the role will assist the Research Team Manager in maintaining databases, and in developing quality content and information around all aspects of research in the college.
  4. Event support: The role occasionally involves assisting team members with research and knowledge exchange events, including logistical preparations, space set-up and set-down, wayfinding, and coordination with facilities or AV teams, as well as other tasks as needed. Events can include seminars, socials, and large conferences, and activity will shift throughout the academic year. Providing support at evening events may occasionally be needed.  An ability to work with creative people within the creative arts community is necessary. 

This role is offered as a 6-month contract with the possibility of an additional 5-month extension.

Personal Specification

Specialist Knowledge/Qualifications
  • Undergraduate degree level qualification or equivalent work experience 
  • Postgraduate degree level qualification (desirable) 
  • Knowledge of the Research Excellence (REF) (desirable) 
  • Fully versed in and working knowledge of Office IT 
  • Experience of using a finance platform such as Agresso (ABW) 
 
Relevant Experience
  • Significant experience of working in an administrative role, supporting research academics, and PhD students. 
  • Significant demonstrable experience of creating and updating information, databases and spreadsheets, ideally using SharePoint 
  • Experience of using a travel booking provider to book all types of travel and accommodation to tight deadlines, ideally Key Travel 
  • Experience of using catering systems to book catering for systems  
  • Significant experience of supporting the needs of multiple stakeholders 
  • Experience of working with budgets and producing analytical reports 
  • Experience of raising requisitions and purchase orders, managing expense claims, and IR35 tax assessments 
  • Experience of booking travel and accommodation 
  • Experience of liaising with high-level industry contacts, national and international partners, as well as communicating with external suppliers 
  • Experience of supporting events (wayfinding, setting up, logistics, AV etc.) 
 
Communication Skills
  • Ability to liaise and engage with external suppliers to process payments for researchers, especially in obtaining documentation for payment processes, and managing expectations for all stakeholders
 
Planning and Managing Resources
  • Plans, prioritises, and organises work to achieve objectives on time
 
Teamwork
 
Works collaboratively in a team and where appropriate across work with different professional groups
 
Student Experience or Customer Service
  • Provides a positive and responsive student or customer service
 
Creativity, Innovation, and Problem Solving
  • Uses initiative or creativity to resolve problems
 
We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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