Purpose of Role
As a member of the College’s technical team, contribute to the delivery of professional technical expertise, guidance and knowledge relating to Digital Media and day to day AV, supporting teaching, research and commercial activities.
To contribute to the support for student learning, informal and formal training and instruction, and the development of proficiency of relevant platforms, tools and methods, following guidelines from Specialist Technicians and Technical Coordinators.
Duties and Responsibilities
- To provide student facing technical support for the Digital Media suites at Archway, collaborating with technical team colleagues and working to key priorities as identified by the Technical Coordinator and/or Specialist Technician, with some scope for discretion to decide on the order and sequence of activities.
- To provide first line support for the sites AV including printing and loaning out equipment. Liaising /escalating problems to the Learning Teaching Support Team and or IT.
- To contribute to the delivery of technical provision and knowledge of:
- Standard projection, camera and sound audio-visual technologies
- Creative digital media editing
- epublishing tools
- Adobe Creative Cloud applications
- Printer technologies.
- Supervision of learning activities within the technical environment ensuring safe use and compliance with local rules and Health and Safety regulations. Providing guidance and advice to students, helping students to identify and supply appropriate techniques, processes, materials, resources and equipment to meet learning outcomes. Escalating queries and problems and higher level requests to team members where relevant.
- To undertake planned maintenance and repairs, with guidance from more senior team members, perform routine housekeeping activities to keep all work areas in a safe, orderly and clean condition. Keep maintenance logs and records up-to-date.
- To assist in the planning, preparation, mounting and dismantling of exhibitions and other public events.
- To assist in the inductions of new users into the facilities, providing training on all aspects of use including health and safety, following guidelines from Specialist Technicians and Technical Coordinators.
- Contribute, as a member of the technical team, with the planning and development of the area including the identification of learning needs, implementation of learning outcomes, research and commercial activities.
- Though continuous personal and professional development maintain a keen interest in technical developments that are relevant to the technical support of the academic programmes.
In addition to the above, the post-holder will:
- Perform such duties consistent with your role as may from time to time be assigned to you anywhere within the University
- Undertake health and safety duties and responsibilities appropriate to the role
- Work in accordance with the University’s Equal Opportunities Policy and the Staff Charter, promoting equality and diversity in your work
- Personally contribute towards reducing the university’s impact on the environment and support actions associated with the UAL Sustainability Manifesto (2016 – 2022)
- Undertake continuous personal and professional development, and to support it for any staff you manage through effective use of the University’s Planning, Review and Appraisal scheme and staff development opportunities
- Make full use of all information and communication technologies in adherence to data protection policies to meet the requirements of the role and to promote organisational effectiveness
- Conduct all financial matters associated with the role in accordance with the University’s policies and procedures, as laid down in the Financial Regulations.