Sales assistant

The post holder's main objective is being responsible for maximizing sales while minimising operational costs to produce the best possible profit for the college and service to the customers

Duties and Responsibilities

• To maximise sales by having a thorough knowledge of all products stocked and advising students accordingly.
• To open the shop within the published opening hours, in addition to any other time as reasonably requested by an area Manager.
• To ensure that the shop is run in accordance with the Retail Operations Manual.
• To be responsible for receiving and checking deliveries of ordered stock, notifying the suppliers/area manager of any discrepancies.
• To be able to unpack and merchandise products received from suppliers onto the shop's shelves/stockroom.
• To be responsible for the security of the shop and the storage areas through effective key management.
• To be aware of customers at all times ensuring against theft of stock.
• To ensure appropriate levels of stock are maintained, formulating orders according to the area manager's instructions.
• To keep displays well stocked and in logical sequence ensuring that it is correctly priced.
• To be responsible for the accurate reconciliation of takings and banking monies.
• To prepare and undertake annual stocktaking, according to procedures.
• To maintain a good standard of cleanliness, tidiness and security against theft of shop stock, fixtures, fittings and stockroom contents.
• To demonstrate a commitment to make use of all Information and communications to meet the requirements of the role and promote organisational effectiveness.

Other Conditions

• You are expected to work such hours that are reasonably necessary to fulfil the duties and responsibilities of the role.
• You may be required to work such additional/different hours as may from time to time be necessary for the proper and efficient discharge of duties which may include evenings, Saturdays, Sundays and bank holidays.
• You may be required to travel to other sites as necessary.

General

• To perform such duties consistent with your role as may from time to time be assigned to you anywhere within the University
• To undertake health and safety duties and responsibilities appropriate to the role
• To work in accordance with the University's Equal Opportunities Policy and the Staff Charter, promoting equality and diversity in your work
• To undertake continuous personal and professional development, and to support it for any staff you manage through effective use of the University's Planning, Review and Appraisal scheme and staff development opportunities
• To make full use of all information and communication technologies in adherence to data protection policies to meet the requirements of the role and to promote organisational effectiveness
• To conduct all financial matters associated with the role in accordance with the University's policies and procedures, as laid down in the Financial Regulations
• To personally contribute towards reducing the university's impact on the environment and support actions associated with the UAL Sustainability Manifesto (2016 – 2022).

Key Working Relationships

Managers and other staff, and external partners, suppliers etc; with whom regular contact is required.

• Area Manager
• Suppliers- Reference stock delivery discrepancies
• Finance department – Ref Weekly reconciliation discrepancies

Specialist Knowledge/Qualifications

Minimum Maths and English GCSE or equivalent. An interest in the Arts is desirable.

Relevant Experience

Previous experience of working in a busy retail environment, preferably in an Art & Design Store or similar.

Communication Skills

Communicates effectively orally, in writing and/or using visual media.

Leadership and Management

Effectively delivers basic training or briefings to support understanding or learning

Planning and Managing Resources

Plans, prioritises and organises work to achieve objectives on time

Teamwork

Works collaboratively in a team or with different professional groups

Creativity, Innovation and Problem Solving

Uses initiative or creativity to resolve day-to-day-problems