Hours Per Week:
9
Suitable for:
Alumni only
Can this job be completed remotely?
No
Location
High Holborn
Display Salary
£18.62 p/h including holiday pay
Vacancy Type
Temp
Start Date
20 Oct 2026
End Date
14 Apr 2027
 

Job Description

not just a shop  sells unique home, fashion, giftware and artwork by UAL students and alumni both in-store and online. Outside of retail hours it’s also a learning space; with a programme of enterprise events designed to help UAL students and alumni to launch and develop their creative businesses. 

The not just a shop Retail Assistant will work in store serving customers, and supporting retail operations and providing excellent customer service. 

not just a shop is a project led by Careers and Employability, the University's dedicated careers and enterprise service that supports students and graduates to make a living doing what they love.

Duties and Responsibilities

  • Participating in the day-to-day running of the shop
  • Operating the till and accurately handling credit/debit card sales and all other transactions
  • Maintain an excellent level of customer service at all times, remaining polite, courteous and helpful in all situations
  • To maximise sales by having a thorough knowledge of all products stocked and advising customers accordingly
  • Keeping the shop clean and tidy at all times and maintaining displays
  • Ensuring the shop is safe and all fire exits /escape routes are free from obstructions and that health and safety procedures are effectively carried out.
  • Field both telephone and in person enquiries from customers
  • To ensure that the shop is run in accordance with the Retail Operations Manual
  • To support the checking of deliveries of ordered stock, notifying the Manager of any discrepancies
  • To be aware of customers at all times ensuring against theft of stock
  • To ensure appropriate levels of stock are maintained and advise manager when levels are low

Personal Specification

As a Sales Assistant you will need to have excellent communication skills and enjoy helping both customers and your colleagues. You will need to have previous experience and a proven track record of working in a retail environment, preferably within an arts institution (museum, gallery, or space that supports independent small businesses). You will need to be efficient, responsible, flexible, able to react to change in a positive manner, hard-working and confident working on your own and as part of a team. 
 
The post is set for 6 months but there is the opportunity to continue beyond this. There will also be more hours available at Christmas when the shop will be open from Tuesday - Friday from Nov-Dec 2026. During this time there will be the following hours available: 
 
Tuesday: 10.45 - 3.15
Wednesday: 10.45 - 3.15
Thursday: 10.45 -3.15 (Additional)
Friday: 10.45 - 3.15 (Additional)
 
Please apply with a cover letter to be considered, detailing your experience, suitability for the role and availability for shifts. 
 

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Apply
Due to high interest, we have limited the number of applications for this role.
This is a UAL Arts Temps role.

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