Administrator Postgraduate Research

• To ensure that agreed processes and procedures are adhered to and provide a consistent and co-ordinated approach to recruitment, admissions, enrolment, progression and examination of PGR students.
• To maintain a strong knowledge and professional level of expertise of PGR programmes offered by the University, and to be fully conversant with the University's entry requirements, admissions policies and procedures to ensure that all recruitment activities are compliant with UAL policy.
• To support and improve the processes and systems used to manage the student journey at each stage from enquiry to graduation and supervise PGR administrators in their application.
• To clearly and confidently communicate regulation and policy procedures to their peers and team members.
• To support the administration and organisation of the Doctoral School's Research Development Programme and departmental events.
• To support the development and operation of processes for PGR internal and external studentship processes.
• Demonstrate excellent customer service skills whilst carrying out all duties and responsibilities both internally and externally.
• To support the business of a College Research Degrees Sub Committee to include servicing College Research Degrees Sub Committees, support for PGR recruitment and admissions, enrolment and progression processes, organisation and administration of PGR examinations.

Experience, knowledge and qualifications

• Educated to Degree level or equivalent relevant experience.

Communication skills

• Communicates effectively orally, in writing and/or using visual media.

Leadership and management

• Supervises and motivates individuals or a team effectively, setting clear objectives to manage performance.

Research, teaching and learning or Professional practice

• Assists with the delivery of basic training or briefings to support understanding or learning.

Planning and managing resources

• Plans, prioritises and organises work to achieve objectives on time.

Teamwork

• Works collaboratively in a team or with different professional groups, ensuring the principles of equality, diversity and inclusion are upheld.

Student experience or customer service

• Provides a positive and responsive student or customer service.

Creativity, innovation and problem-solving

• Uses initiative or creativity to resolve problems.