Support Technician - 3D

Supervision of learning activities within the technical environment ensuring safe use and compliance with local rules and Health and Safety regulations.
Providing guidance and advice to students, helping students to identify and supply appropriate techniques, processes, materials, resources and equipment to meet learning outcomes.
Escalating queries and problems and higher level requests to team members where relevant.

To undertake planned maintenance and repairs, with guidance from more senior team members, perform routine housekeeping activities to keep all work areas in a safe, orderly and clean condition.
Keep maintenance logs and records up-to-date.

To assist in the inductions of new users into the facilities, providing training on all aspects of use including health and safety, following guidelines from Specialist Technicians and Technical Coordinators.

Contribute, as a member of the technical team, with the planning and development of the area including the identification of learning needs, implementation of learning outcomes, research and commercial activities.

Specialist Knowledge / Qualifications

Undergraduate degree in a relevant subject, or considerable relevant experience in a technical role demonstrating graduate equivalent skills.

Relevant Experience

Experience of teaching and/or demonstrating techniques related to workshop based activities including wood, metal, plastics and preferably some knowledge of digital fabrication.

Communication Skills

Communicates effectively orally, in writing and/or using visual media.
Able to explain complex technical concepts to a diverse audience in an inclusive and accessible way.

Health and Safety

An understanding of relevant policies, processes and legislation, including detailed knowledge of health and safety legislation.

Research, Teaching and Learning

Uses effective teaching, learning or professional practice to support excellent teaching, pedagogy and inclusivity.

Working with Others

Ability to work collaboratively and constructively with other technical and university colleagues to enhance student experience and outcomes.

Planning and Managing Resources

Effectively plans, prioritises and organises work to achieve objectives or projects on time.

Student Experience or Customer Service

Makes a significant contribution to improving the student or customer experience to promote an inclusive environment for students, colleagues or customers.

Creativity, Innovation and Problem Solving

Identifies innovative and creative solutions to resolve problems.
Makes a significant contribution to improving the student or customer experience to promote an inclusive environment for students, colleagues or customers.