Sanctuary Programme Support Officer

This role best suits a candidate with previous admin experience who has knowledge of Refugee week and the work of Sanctuary. The candidate will have excellent attention to detail and an interest in social purpose/impact. The candidate will be expected to liaise with internal and external stakeholders and demonstrate excellent verbal and written communication skills.

You will be expected to work on-site on Tuesdays and Wednesdays at University of the Arts London, 272 High Holborn London WC1V 7EY

Responsibilities include:

• Support the planning and delivery of the Sanctuary in Action Programme 2026, including the development of a comprehensive calendar of public and internal events, workshops, and a flagship symposium.
•  Assist with event logistics such as venue booking, speaker liaison, travel coordination, accessibility arrangements, promotional materials, and post-event evaluation.
•  Support budget tracking and administrative processes associated with programme delivery.
•  Contribute to the planning, scheduling, and delivery of the Sanctuary Speaks podcast, including coordinating guests, preparing briefing materials, managing recording schedules, and supporting episode promotion.
•  Liaise with internal teams and external partners to ensure smooth communication and collaborative working across both initiatives.
•  Assist in the development of programme communications, including drafting Canvas articles, social media content, website updates, and promotional materials.
•  Maintain accurate records, databases, and documentation related to events, podcast production, and stakeholder engagement.
•  Provide minute-taking and administrative support for the Sanctuary Steering Group, ensuring accurate recording of discussions, actions, and follow-up tasks.
•  Support monitoring and evaluation activities by collecting feedback and contributing to impact reporting.

Ideal candidates should possess the following qualities:

•  Previous experience in an administrative or programme support role, ideally within a community, education, cultural, or non-profit setting.
•  Proficiency in Microsoft Office 365, including Word, PowerPoint, Teams, and Excel.
•   Excellent written and verbal communication skills, with the ability to draft clear documentation and engage confidently with diverse stakeholders.
•  Strong organisational skills, with the ability to plan, prioritise, and manage multiple tasks to meet deadlines.
• Ability to work collaboratively within a team and across different professional groups.
• Attention to detail and accuracy, particularly in minute-taking and record-keeping.
• Ability to work independently, using initiative to anticipate needs and solve problems proactively.

Desirable Qualities

• Experience supporting event planning or coordinating public engagement activities. 

• Interest in podcast production, communications, or digital content creation. 

• Experience working in initiatives focused on inclusion, community engagement, or social justice. 

• Understanding of safeguarding, accessibility, and inclusive practice in public programmes. 

Application Requirements 

As part of your application, please include: 

• • A current CV 

• • A cover letter detailing your relevant experience, skills, and interest in the role, including specific examples that demonstrate your suitability