Partnership Lead

Come and be part of a creative, diverse and award-winning team that is leading the way in delivering unforgettable experiences for students living in UAL halls of residences.  The Halls Life team operate in a fast-paced environment that is forever adapting to the students’ needs.  We put the students at the heart of everything we do ensuring we support our student committees to deliver impactful and meaningful events and campaigns across our portfolio.  

This position will support the Student Experience manager primarily with developing new and existing partnerships with external stakeholders for event purposes or income generation.  Exploring new opportunities to generate revenue to put back into student experience and elevating partner hall relationships.  They will also support with the EDI gap analysis taking place across the department to identify how UAL Accommodation, Catering and Retail alongside the wider Estate can be sector leading in this field, enhancing staff and student experience.

Experience, knowledge and qualifications

• Educated to degree level/ or equivalent training/experience within partnerships for at least one year.
• Experience in working within a HE environment 
• Owner of a valid and in date driving license for the UK (desirable)

  Communication skills

• Communicates effectively orally, in writing and/or using visual media.

  Leadership and management.

  Planning and managing resources

• Plans, prioritises and organises work to achieve objectives on time.
• Attention to detail is critical when managing multiple projects 
• Proficiency in Microsoft Outlook, Teams and Office software.
• Organisational expertise – managing multiple projects and tasks at once.
• Experience of planning and delivering small- and large-scale events.

  Teamwork

  Student experience or customer service

• Provides a positive and responsive student or customer service.
• A passion for delivering impactful high-quality experiences in a fast-paced environment 

  Creativity, innovation and problem-solving

• Uses initiative or creativity to resolve problems.

• Supervises external stakeholder management throughout the year to ensure exceptional student experience is upheld.

• Works collaboratively in a team or with different professional groups, ensuring the principles of equality, diversity and inclusion are upheld.