Operations, Engagement and Administration Officer

UAL is looking for a diligent and efficient administrator to support within the Digital & Technology department at High Holborn. This role best suits a candidate with previous admin experience who can adapt quickly to support the department’s services. This is a predominantly in-person role, requiring working from High Holborn for at least three days per week alongside other members of the Business Operations Team.

This role is initially a fixed term role for up to three-months, with the potential to apply for a permanent role within the team.

Responsibilities are likely to include: 

• Delivering executive support across the Senior Leadership Team, including diary management and room bookings.
• Supporting with departmental processes such as around recruitment, training and development, and events.
• Ensuring spaces and equipment remain in good order, ordering replenishment of equipment as needed, and resetting space.
• Serving as the primary point of contact for staff, students, and visitors both visibly onsite and virtually.
• Managing correspondence via email and MS Teams.
• Booking rooms, catering, and couriers as needed.
• Arranging and scheduling meetings.
• Maintaining databases and mailing lists.
• Performing additional duties as assigned, adhering to University policies on health and safety, equality, diversity, data protection, and financial regulations.

A full breakdown of the role can be found in the Job Description

Ideal candidates should possess the following qualities:

• Previous experience in an administrative support role, including diary management and inbox management.
• Proficient in Office 365, including Word, PowerPoint, Teams, and MS Excel.
• Experienced in providing support both in person and virtually.
• Communicates effectively through oral and written media.
• Capable of planning, prioritising, and organising work to meet deadlines.
• Works collaboratively within a team and across different professional groups.
• Delivers positive and responsive customer or student service.

A fuller version of the Person Specification can be found in the attached Job Description

• Cover letter detailing your experience.
• Any regular days when you would not be able to work from High Holborn