Content Creator (Halls Life)

*Important* - As part of your cover letter - Please state which halls you intend to choose.

Purpose of Role

UAL Halls Life is an award-winning team that sits within UAL halls of residence and the central Student Services team. We deliver exceptional student experience across our 14 halls of residence, creating a home away from home for those living with us. We have student committees that are formed across halls that support us with the delivery of events and campaigns weekly, these committee roles consist of content creators and event leads. We are looking for enthusiastic, friendly and dedicated individuals who can deliver a welcoming environment for a diverse group of students starting this September.

You must be living in one of the following halls for 2026/2027 to apply for this role: Archwood House, The Costume Store, Emily Bowes Court, Gardens House, Glassyard Building, Highline Building, Portland House, Hawthorne House, Sketch House.

(This information is accurate as of May but changeable based on the requests of our partner buildings and it may be that we expand our reach to other buildings that house UAL students in the future.)

You must be available for mandatory online training from the 17th - 31st August.
17th – 21st for online training with the Halls Life team, and 22nd – 31st for independent training. There will also be mandatory in person training between 1st – 4th September. You must be living in halls and ready to start your first shift on Saturday the 5th September. (You will receive a week of free accommodation for this in person training).

We will only be accepting applications from students available on these training dates and start date.

This role will be capturing videos and photography content at events delivered by the committee in their halls of residence. Alongside this you be asked to create additional content for the wider Accommodation and Student Services department and central university services i.e blogs, written articles, vlogs and much more.

As a Content Creator, you will be responsible for developing and delivering creative promotional and marketing campaigns to support the weekly student events taking place across the halls. You’ll gain a strong understanding of your hall community, ensuring your content resonates with residents and encourages engagement.

Working alongside your Event Lead, you’ll contribute ideas for events and activities but will take the lead in producing engaging, relatable, and on-brand content for the @ual_hallslife Instagram account and the Halls Life website.

You will also receive content briefs and creative direction from the Accommodation Marketing and Communications team, ensuring your work aligns with UAL’s wider branding, tone, and campaign goals.

Your role will also include promoting events across various channels, including:

• Physical marketing (e.g. posters, A-boards)

• Digital communications (e.g. halls group chats)

• Video Content (shooting & editing, voice over work)

You’ll play a key role in shaping the messaging and visual identity of Halls Life events and campaigns, ensuring all content is UAL-compliant, accessible, and inclusive.

Event photography will be an important part of your work - capturing lively, authentic moments that showcase the fun and creativity of the Halls Life community. You will be provided with assets for your own phone to enhance this where needed and within reason i.e ring lights, additional storage.

Duties and Responsibilities

• Work collaboratively with your Event Lead to support the planning and promotion of engaging, inclusive, and accessible events for students living in your hall(s).

• Create engaging digital content for the @ual_hallslife Instagram account and the Halls Life website, ensuring all material aligns with UAL’s brand style, tone, and accessibility standards.

• Receive and respond to content briefs from the Accommodation Marketing and Communications Team and the Halls Life team, producing creative and high-quality content that meets campaign goals.

• Produce visual and written content for events, including Eventbrite descriptions, posters, photography, graphics, and short videos.

• Produce blog style articles, to showcase the student voice on the Halls Life website.

• Promote upcoming events across multiple channels - including halls group chats, and physical marketing (e.g. posters, A-boards) - to maximise engagement.

• Capture high-quality event photography that showcases the creativity, fun, and diversity of life in UAL Halls.

• Build strong relationships with students in your accommodation to understand what events and content resonate with them.

• Collaborate with the Halls Life Team to ensure all messaging and materials are UAL-compliant, inclusive, and accessible.

• Support with administrative tasks where needed, such as updating Eventbrite, collecting deliveries or managing hall-specific communications.

• Attend regular meetings with the Halls Life Team and your hall committee to plan campaigns, share updates, and provide feedback.

• Be flexible and available to attend events, meetings, or content capturing opportunities that may occasionally take place outside standard hours.

• Represent Halls Life professionally and positively, being approachable and respectful in all interactions with students, staff, and external partners.

• Uphold UAL’s values of equality, diversity, and inclusion, and ensure confidentiality and sensitivity when handling student or event-related information.

• Follow all relevant health and safety and data protection procedures in line with university policies.

Specialist Knowledge/Qualifications

• Educated to undergraduate degree level or equivalent working experience.

• High level of competency in Microsoft Word, Excel and Outlook and use of the web/internet.

• Is proficient in content creation platforms; Canva, CapCut, Adobe.

Relevant Experience

• Experience of working with students or young people.

• Interest in creating a welcoming environment for students arriving from all parts of the world.

Communication Skills

• Communicates effectively orally, in writing and/or using visual media.

• Be able to communicate effectively with people for whom English may not be a first language.

• Be skilled with various social media platforms and how they operate.

• Be well versed in key trends that are appealing to students to help promote engagement.

• Photography and Videography skills are essential.

Planning and Managing Resources

• Plans, prioritises and organises work to achieve objectives on time.

Teamwork

• Must work effectively as part of a team and be able to support other colleagues where needed.

• Works collaboratively in a team or with different professional groups.

• Contributes to the work of the team, providing support, assistance and cover where needed with a ‘can-do’ approach.

Student experience or customer service

• Friendly and approachable with a commitment to good customer service and face of Halls Life.

• Able to signpost students to appropriate services and support where needed.

• Works well with others to create a welcoming hall community.

Creativity, Innovation and Problem Solving

• Uses initiative or creativity to resolve day-to-day-problems.

• Distinguishes between the need to make a decision and when to defer to others.

• Establishes basic facts by carrying out appropriate enquiries, identifying and using a range of sources.

We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.