Event Assistant – CSM Shows
At Central Saint Martins (CSM) we believe that the diversity of our staff and student community is fundamental to creative thinking and innovation in the arts. We are committed to creating diverse and inclusive environments where we can express ourselves freely.
We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
This role within the core Events team at CSM supports a busy event programme over the summer term, featuring lectures, exhibitions, private views, performances and more. We welcome thousands of external guests throughout the season alongside running the student bar and reception. There is never a quiet day at CSM, especially from May through to July.
We do require that candidates must have previously studied or worked at CSM and are familiar with the building.
Responsibilities
When on duty during any graduate related event, you will be responsible at any given time for:
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Welcoming, engaging, and directing guests into the College
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Pointing out specific rooms and areas on the Showcase map to members of the public and then providing directions to that space
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Familiarising yourself with the running order of the day, including pop-up events and performances so you can share your knowledge with attendees
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Maintaining a positive friendly attitude to all guests, team members, staff and students
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Noticing suspicious or inappropriate behaviour and reporting to the Duty Manager or a security guard either in person or over the radio
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Communicating effectively with your colleagues on the day and returning to your position promptly after your break
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Providing relevant information on the events taking place within the main show
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Assisting guests with access needs
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Directing guests to relevant facilities which you will have familiarised yourself with ahead of time
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Ensuring all access routes to and from the venue are kept clear and report anything impeding flow of people to the Duty Manager
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Directing and supporting guests in the event of an evacuation in coordination with the Duty Manager
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Supporting other members of the team with processes and procedures under the direction of the Duty Manager
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If working in a performance space, usher in latecomers in a discreet manner to avoid disturbing the running of events
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Serving drinks to guests
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Checking IDs for anyone who appears under the age of 25 years of age
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Collecting and washing glasses
Dress Code
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The dress code is monochrome (black and/or white) and formal such as black shirt, trousers, and smart comfortable shoes
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It might get quite warm, so light, cool layers and a bottle of water are essential
Training